Support

Help should be easy to find.

Reach the right channel for website help, privacy requests, security reports, or app-release updates.

Public website support · Replies are handled by a person

Website and account access

Open the chart workspace to sign in or create a web account. For help accessing an existing account, contact support@synastry.my without sending private birth details. Mobile app availability is separate from web account access.

Email support

Privacy requests

Ask about information associated with a support email or exercise an applicable privacy right. Do not attach identity documents unless we specifically request them through a verified process.

Email privacy

Security and safety

Report a suspected vulnerability, impersonation issue, or privacy concern. This website has no public profiles or direct messaging.

Report securely

App availability

Request iPhone or Android app updates. Store links will appear here only after the official listings are approved and live.

Request app updates